Onvigo (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, store, process, transfer, share, and use your personal information when you use our website, applications, and related services (“Services”).

By accessing or using our website or Services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our platform immediately.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information: Information that identifies you personally, such as your:

• Name
• Email address
• Phone number
• Billing information

b. Non-Personal Information: Data that cannot identify you, such as:

• Browser type and settings
• Device type and operating system
• General demographic information
• Website usage analytics

c. Automatically Collected Information: When you visit our website, we may collect:

• Pages viewed and links clicked
• IP address and device identifiers
• Browser type, language, and access times
• Device model, manufacturer, and operating system

This information helps us improve user experience, enhance security, and provide relevant content.

If you choose not to provide certain personal information, we may be unable to provide some features or services.

2. How We Use Your Information

We may use collected information for the following purposes:

a. Providing Services: To support travel bookings, reservations, payments, and inquiries.

b. Communication: To respond to inquiries, send confirmations, and provide updates.

c. Improving Experience: To enhance website functionality and personalize content.

d. Marketing: To send special offers, newsletters, promotions, and travel alerts. You may opt out at any time.

e. Legal Compliance: To comply with laws, regulations, and governmental requests.

3. How We Share Your Information

We may disclose your information to:

a. Service Providers: Vendors assisting with payments, technology, analytics, and customer service.

b. Business Partners: Airlines, hotels, and travel suppliers involved in your bookings.

c. Legal Requirements: Courts, regulators, or law enforcement, if required by law.

d. Business Transactions: If we undergo a merger, acquisition, or asset sale.

e. Social Media Networks: If you choose to share content publicly on social platforms.

4. Cookies and Similar Technologies

We use cookies to enhance browsing experience. These may include:

• Strictly Necessary Cookies – enable essential site functions.
• Analytical Cookies – track usage patterns and site performance.
• Functionality Cookies – remember preferences such as language.

You may adjust cookie settings in your browser; however, certain features may not function properly if disabled.

5. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access. However, no method of electronic transmission is 100% secure.

6. GDPR & PIPEDA Rights

If you reside in the European Economic Area or Canada, you may have rights including:

• Right of Access
• Right to Portability
• Right to Rectification
• Right to Erasure
• Right to Restrict Processing
• Right to Object
• Right to File a Complaint
• Right to Know About Disclosures

If you wish to exercise these rights, please contact us at dpo@onvigo.com.

7. Third-Party Links

Our site may contain external links. We are not responsible for third-party privacy practices.

8. Our Policy Toward Children

We do not knowingly collect personal information from individuals under 18. If we learn that such data has been collected, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of our Services signifies acceptance of any updated terms.

10. Your Choices and Rights

You may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your data
• Opt-out of marketing communications

11. Contact Information

Onvigo INC
311-7100 Woodbine Ave.
Markham, Ontario L3R 5J2
Email: dpo@onvigo.com
Phone: 1-866-341-5475